Sep 14, 2018 how to book an appointment at the genius bar in apple stores via iphone duration. Ron johnson, the former senior vice president for retail, has often referred to the genius bar as the heart and soul of our stores. He scrolled through his ipad furiously looking for my information. Mar 25, 2020 for some topics, the apple site doesnt offer a genius bar appointment as an option. May 08, 2020 how to book an appointment at the apple store online. Youll only be able to make a genius bar appointment for some topics, while other topics, your best option is to contact live chat support. If you want to learn how to use your products, apple has other instore options. There may be a good reason for this, such as apple has learned that many issues that customers bring to the genius bar could be fixed by following some instructions in one of apples support articles. From the website you can select your nearest store and choose a suitable time.
If your iphone is low on storage or doesnt want to download the apple support app, then go through the web interface to make an appointment at apple genius bar. You also may be prompted for twofactor authentication on your idevice. Make a genius bar appointment using apple support app. Apr 03, 2020 the quickest option to book a genius bar appointment at the nearest apple store is to download the apple support app and follow the onscreen instruction to reserve your seat. How do you make an appointment at the apple genius bar. To make an appointment with a genius at the apple store free, go to the website genius bar page, on the website. This saves you hours of travel and waiting time and leaves the store personnel free to help people that cant be helped any other way. Feb 27, 2014 book a genius bar appointment from your ios device. A number of apple customers are not able make appointments for the genius bar, with reports users unable to reserve a spot for support at their local apple retail outlet, a problem that apple is. How to book an appointment at the genius bar in apple. Tap it, and youll be taken to a menu in which youll need to pick your affected product. If one of apples knowledge base articles doesnt solve it, you also have the option of talking to an apple support rep on the phone right away, at a scheduled time, or via text chat. The website lists all open time slots for the next available day. The easiest way to book a genius bar appointment is via the apple store website.
After the appointment is made, you should be returned to the screen for the store you selected. Instead, it suggests a phone call or online chat with apple support. This page provides details for getting help via chat, a phone call or email if. Over the past few years, apple has made it harder to schedule a genius bar appointment. Open your browser and go to the apple support website.
Go to and search for genuis bar and store location. Walk into apple retail store near to you and get an appointment. To book a genius appointment, scroll down to genius bar. To make an appointment at the apple genius bar, access the apple store app on your iphone, ipad or ipod touch device, and book a reservation by selecting the time and date after choosing a nearby apple store. Once you click on the time slot, your reservation confirms automatically. How to book an appointment at an apple store or genius bar. It would be helpful for you to take a look at the belowmentioned steps so you wont miss any important point and learn the correct way of how do i schedule an. I hope that you were able to book an appointment with the apple genius bar. Go to the apple genius bar and confirm that you have an appointment. You can make an appointment online before you come in the store. Tell me what youre having trouble with, and ill see if i can help. Scroll through to your preferred time and date until youre happy, and then select it. Apple support site issue preventing users from booking. If theres no suitable time available, tap change store to see if another store has a time.
This will give you a onetoone appointment where repairs can be discussed. Last year, apple began requiring that users enter their apple id to set up an appointment, whereas any email address worked prior to that change. Ive tried resseting the network setting and resetting the phone but it does no good. Book an appointment at the genius bar at apple community. West, a williston financial group company acuity scheduling. I have shared an official way to schedule a genius bar appointment. Alternatively, access the genius bar section on, provide the necessary information regarding your location, select the option. This web page provides information for help via chat, phone, or email, if your disadvantage is based on software. Apple is now requiring that all users booking a genius bar appointment online sign in with an apple id. If you have software issues, click get software help. If you want to use apple support app for ios to book your apple store appointment, then use these steps. To speak to a genius at genius bar, one is expected to book an appointment, and thus, one cannot simply turn up at the apple store and have access to the genius bar. Nov 02, 2019 make a genius bar appointment using apple support app.
There are many service providers that apple trusts with support. Jul 01, 2012 im going to show to how to book an appointment using your iphoneipod. Mar 29, 2019 select an available time slot based on convenience. In addition, you may be prompted to select the reason why youd like to make an appointment, such as battery issues or wifi problems. Go to the apple store directly is the best way to get an appointment from apple genius bar. How to book an appointment at the apple store online. How to make appointment at apple store just in two minutes. Chinese scalpers book genius bar appointments, then sell them.
This lets you manage upcoming genius bar appointments, including the options to cancel or reschedule the appointment these options disappear 30 minutes before the appointment. Apple changes the procedure to schedule a genius bar. May 14, 2019 but when it becomes difficult to solve these problems, a firsthand personal service is made available to you by apple through their genius bars. How to book the apple genius bar appointment from apples official website. You can book an appointment at the genius bar through the apple website. Select apple store, date, and time for genius bar appointment to find your closest apple store or another authorized service provider, enter your zip code or let your browser access your current location. When you arrive, the apple associates can help you better since you provided additional information.
Ive been on the apple website trying to book an appointment with the genius bar because im having issues with my iphone 7 plus, but for the life of me, there website will not give me the option to book a physical appointment at my local apple store. How to make an appointment at the genius bar quora. Im going to show to how to book an appointment using your iphoneipod. Sep 11, 20 apple is now requiring that all users booking a genius bar appointment online sign in with an apple id. Choose from options including ipod, mac, iphone, ipad, and apple watch. Browse through the options, and make your selection based on your availability. From the website you can select your nearest store and choose a suitable time and date right down to the exact 10 minutes that suit your needs. The genius bar is where users who are having trouble with their ipods, iphones, itunes, or other apple products can get oneonone tech support from a trained specialist. Jan 03, 2020 if one of apples knowledge base articles doesnt solve it, you also have the option of talking to an apple support rep on the phone right away, at a scheduled time, or via text chat. Is there any secrets of booking an appointment to genius bar. Users can use this official way to book their appointment to any nearby ios store. You can use these options or, if you really prefer an inperson appointment, just select the topic is not listed in step 2 above. According to the beijing morning news, entrepreneurial scalpers have targeted local apple stores, registering all available genius bar appointments and selling them back to the consumers for a price.
You can also tap the map button at the top of the screen to see nearby apple store locations on a map. On the day which youd like to go to the apple store, sometimes a few extra prebook slots are available just after midnight online. Apple repair and repair status check official apple support. You should see a my reservations menu with a 1 next to it. Get your questions answered by an expert via phone, chat or email. On the following screen, youll see a list of nearby apple stores where you can make a genius bar appointment. Look over your reservation and make sure everything looks right. Chinese scalpers book genius bar appointments, then sell. In addition to the genius bar for hardware repairs, you have more immediate support options. For getting the right support, heres a genius idea. Aug 05, 20 according to the beijing morning news, entrepreneurial scalpers have targeted local apple stores, registering all available genius bar appointments and selling them back to the consumers for a price. Book a genius bar appointment from your ios device cnet. This is because nearly all slots will have been taken, the rest are typically walk in appointments only, and a few. Or even if you manage to find a spare one, you can make a genius bar appointment straight from the device.
You can choose the store and a time that suits you. Type your support issue into the search bar, or click the device or service you need help with. Book an appointment at the genius bar at my local apple store. Click bring in for repair if you want to make a genius bar appointment. Book a genius bar appointment from your ios device. Apple has of late changed genius bar appointments making the process of getting expert help in person frustrating and confusing. Genius bar reservation and apple support options apple. If theres no suitable time available, tap change store to see if. Most direct way to schedule a genius bar appointment. This time i decided to book an appointment with apple at the genius bar instead of taking it back to car phone warehouse because they took to long last time. How to make an apple store or genius bar appointment.
If you want to book or make an appointment at the apple store, read along to find out the way to do it. Apple support site issue preventing users from booking genius. You can make appointment at apple store only in 2 minutes. Jul 19, 2018 i will tell you two ways on how to make a genius bar appointment. Pick the product and issue that you need help with. And only applecertified repairs are backed by apple. Apple makes it a bit more difficult to make a genius bar. Previously, users could instead fill out a form with name, address and email in order to. Click the bring in for repair button, and then follow the prompts to set up an appointment. Jan 26, 2018 go to and search for genuis bar and store location.
How to book an appointment at the genius bar in apple stores via iphone duration. Did you know you can book a genius bar appointment directly from your device using the apple store app, instead of apples web site. From the list of devices choose the device that you want to book a genius bar. Nonetheless, it is important to note that there are a limited number of walkin slots that are normally available, and thus, it is possible that apple might squeeze you in. Because the phone was replaced ive been told i get 90 days warrenty on the new phone. The purpose is to avoid a genius bar visit if the problem can be solved by talking to support. The genius bar is a tech support station located inside apples retail stores, the purpose of which is to provide conciergestyle support for customers of apple products. From setting up your device to recovering your apple id to replacing the screen, apple support has you covered.
You can book an appointment to ios store using these two simple methods. Whichever option you choose, youll get your product back working exactly the. Whichever option you choose, youll get your product back working exactly the way it should. Schedule your appointment online west, a williston financial group company. Bring in your pc for diagnostics and setup help with all microsoft store products. A reporter for the beijing paper, wang bin, wanted his iphone 4s fixed, but found all the appointments booked. Make genius bar appointment quick method macmetric. Applecertified repairs are performed by trusted experts who use genuine apple parts. Since you are more than ten minutes late, you have forfeited your appointment. In this article, we will learn about how to book a genius bar appointment and also how.
Start your repair request now or scroll to learn more about apple repair options. To make an appointment with a genius at an apple store which is free, go to the genius bar page on apples website. How to contact apple support for your iphone, ipad. You can directly book an appointment with the apple genius bar according to your nearest location. If you want to bypass that just describe the problem as one that is clearly hardware. They keep telling me the best option of for them to call me, live chat or me call them.
You can even fix date and time and reserve your spot. Microsoft answer desk make an appointment microsoft store. I will tell you two ways on how to make a genius bar appointment. First download the apple support app on your device. A few days ago, apple integrated the procedure to schedule a genius bar appointment into its online support troubleshooting page. In case if you face any difficulty, please feel free to comment and let us know. After you select your location, you can choose the time for your appointment. If the problem youre trying to fix isnt affecting your iphone or ipad, or if it has a problem but is still functional.
Go to the apple store early before an appointment time. One theory was that apple made this move to prevent people from booking several appointments so no more would be. Enter your problem in the search box or select any one of the given options. Top sites genius bar appointments apple 2019 latest. If you want to get help from genius bars, you must make an appointment in advance since apple stores are always busy. Genius bar reservation and apple support options apple uk. How to make a genius bar appointment 2 methods crazy tech. Employees are specially trained and certified at the genius bar. Send a mail to apple support and ask them to book an appointment on your behalf.
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