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Western digital hard drive is not recognized by windows 10 i have a wd my passport ultra which is not being recognized by my windows 10 laptop. The wd my passport ultra comes with the software which can be easily installed on your windowsmac computer. Windows cannot load the device driver for this hardware because a previous instance of the device driver is still in memory. Our datacentric solutions are comprised of the western digital, gtechnology, sandisk and wd brands. When i spoke to wd a few weeks back, they were pretty adamant about erring on the side of total security.
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